With everything that has happened over the last few months and looking forward to what could potentially happen next, we have had time to sit and reflect on what an odd first 10 months this has been for our company. We started by having a dream of spreading our passion for outside catering through the community and now, 10 months down the line, we have spread the name of Chefs Catering North West throughout Lancashire and Cumbria. We are now running successful restaurants in our venues and having fun as we go! But there are 2 words there which we base our business on, and it is something we feel we need to reiterate to everybody – passion and community.
Our company has always been based on our family values, as a company which was set up working within a family. Our family has now extended to include all our staff, but also the communities in which we work. In order to get into the position we are in now, we needed the support of the community. Once COVID struck and the hospitality industry took a fall, our only thought was to look after the community as our thank you for the support we received. Within 3 days of word spreading of a potential national lockdown, we were walking around Overton, Middleton, Heysham and Morecambe with thousands of leaflets letting the community know that we were keeping ourselves open for deliveries. This was not to make profit during COVID. The government had put schemes into place to attempt to save the hospitality industry. Our focus was looking at those who are classed as vulnerable, at home alone and unable to gain the support they needed. Once the national lockdown took place we had 2 chefs and 3 members of staff to drive and commit their time to take phone calls and try to support those who needed our help.
Fast forward a few weeks, we were sending out over 50 meals a day to the community and supporting those we wanted to care for, as well as inadvertently growing the name of Chefs Catering North West. Towards the end of lockdown, we became popular with our afternoon teas and this led to our venues becoming popular when we re-opened on the 4th of July.
This hasn’t left us satisfied though. Since our venues have become more popular and there has been a new demand, we have had to shift some of our focus off what we were targeting originally – those who required our support. But after a time of reflection, we are working on getting back out into the community once again and fulfilling our passion for people.
Some may be aware that we launched Chefs Catering North West at Home. Although this has become popular within the community, we feel as though a change needs to be made so that we can support a wider area and those, that some seem to have forgotten, who are still unable to leave their homes as it is considered unsafe for them. We are now working on amending our delivery service to suit the convenience of those who need our help. This will include more flexible delivery times, making it more suitable for all who wish to order, and a broader option of meals on offer. We will have more information on when this is ready to go within the next week, but we want to be able to inform people that we are still here to support you! Due to the locations of our venues, we are also now able to reach a wider community. We will be able to cover Heysham, Overton, Middleton, Morecambe, Lancaster, Carnforth, Nether Kellet, Over Kellet, Silverdale and Arnside!
If you have relatives, friends or neighbours who you feel may benefit from our support, feel free to get in touch with ourselves! We are contactable through Facebook, or you can ring our office on 01524 858708. If you have any enquiries, feel free to contact us. We can answer any questions you may have! Through these difficult times of uncertainty, we need to pull together as a community and make sure we all look after each other!
We want to thank all those who have supported us over the last 10 months, whether that be visiting our venues, booking your weddings with ourselves, or using our delivery service – we can assure you it only gets better from here!
From everyone here at Chefs Catering North West, thank you!